I have send Theta and Tfuell to my walltet https://wallet.thetatoken.org conected via Trezor Model T. Now i will send the Theta Token but it do not work. The confirmation “Allow https://wallet.thetatoken.org
permissions to:…” is not resulting in any change on the Trezor display. In Theta wallet i see a failure without text. It don not work.
Trezor is offering an Firmware Update. Is it save for my Theta too?
What can I do?
Hi @OIRAM
Make sure, your Trezor is running the latest firmware. Updating won’t do any harm as long as you have your recovery seed and passphrase (if enabled and used).
After successful installation of Trezor Bridge, you should see “trezord” process running in your activity/system/task monitor. If you cannot see the process running in the background, please try to reinstall it again, from this source Trezor Wallet
Consider checking your Trezor Bridge Status, available from http://127.0.0.1:21325/status/
Use supported browsers only. Either Chrome or Firefox (try both and try using Incognito/privacy mode as well).
Clear your browsers cache.
Not only using a VPN, but also certain advanced Firewall or Antivirus settings, browser extensions (AdBlock, Privacy Badger, etc.), may cause connectivity issues, therefore please try to disable them as well.
On top of that, use only one application/website/browser tab with Trezor at a time. It is possible that they are clashing each other.
Thanks for the answer. I’ve done or tried everything. But without success. The firmware and Trezor Bridge SW is up to date. I think it’s more the theta wallet.
At the weekend I would try another computer.
Yes, I can see the complete transactions.