Cannot login on my new trezor + cannot reset HELP

[forgi]

PIN reset in Suite

To reset your forgotten PIN, please connect your device in bootloader mode: In order to do that, swipe your finger across the screen while simultaneously plugging the cable into your Trezor Model T, or if you have Trezor One, connect it while using your index and middle finger to hold both buttons pressed. After the device is connected in bootloader mode you should see following screen: [image] Click on the green gear button to open the device settings: [image] Before proceeding with a f…