Very upset... paid money, not received device

Dear Trezor Team,

I have been trying to get my Trezor device for several months, I paid you money, but you ignore my requests. Are you really reliable with your customers or not?

Would you be able to help resolving this issue? Ticket ID: 92063

Regards,

Hi @Rainbow
Thank you for providing your ticket ID.
We will answer it and resolve your issue ASAP.