Good afternoon
I have the trezor wallet plugged in the computer, but tresor suite stils guiving the message “trezor unplugged”. More, tresor suite says “Receiving address can not be cheked”. I would like someone Who tells me how can I get out of this maze.
Hi @fjvp,
some USB cables are charging/power delivery only. They are missing data lines, so your Trezor is powered up / turned on, but you have no connectivity to Trezor Suite application.
Try different USB cable first.
When Trezor is plugged into a computer or mobile phone, you need to enter the pin on the device to unlock the device before you can link the suite.