Trezor Wallet One Model Doesn't Show My Coins

Today I logged into my wallet from two computers - Trezor connected successfully, but the desktop application could not find my coins. I reinstalled the application and the wallet firmware - nothing helped. The application still does not show me my coins. Tor is disabled. No VPN. What should I do?

Windows 10 Pro
Installed the latest desktop version from the site.
Installed new firmware 1.13.0
Tried to connect via browser - it does not see the wallet, although the application sees it.

Solved the problem using VPN