Hi.
I made a couple Trezor Suite swaps this week and they all went well with Change Hero. Made one today for BTC To Solana and it never came thru.
0237f9a7332de68329c133479fdcbea4cd93042df9790e6cfdbefd2032e00154
Is the transaction ID
Hello @MissingTransactionHe
I can’t find any transaction based on the has that you provided.
Please create a ticket with your trade ID at Support | Trezor Knowledge Base
You can find this information by clicking on the “Buy & Sell” or “Swap” button:
Then select “Latest transactions” and locate the relevant trade:
The trade ID can be copied from there:
Hi,
i just made a simple swap U$600 fot dodge to BTC using CHANGELLY , after 10 minutes i received the message that my transaction is fail or was reejected . Your coins was not swaped.
Did i lose all my money :::
how can i geet my dodge coins back::
tks
the message:
A transação falhou
Desculpe, a sua transação falhou ou foi rejeitada. As suas moedas não foram trocadas.
Trans. TRANS:
3kf8ya9sgleg9kbx
Cópia
Trans. TRANS:
3kf8ya9sgleg9kbx
@nnovak1980 I’m sorry to hear about your issue with the swap. Please create a support ticket via our Chatbot Hal as we cannot check the status of transactions posted to the forums 