Trezor Suite not saving added ETH tokens

When I add an ERC20 token to my ETH account using the contract address it shows up fine, but once I close the app and reopen the added tokens are no longer listed in my ETH account. Any Idea why this is happening?

Hi are you using the latest version of Trezor Suite ?

I am. I’m going to try moving some ERC20 tokens over today and see if it will keep the Added Tokens list intact.

alright, please get back to me here with an outcome. Thank you

Ok, added a new token contract # (shiba inu) and was successfully added. Disconnected Trezor and closed out Trezor Suite. Reopened Suite and the Token was not there. Then I re-added the Shib contract # and transferred over a small amount of the ERC20 token. I closed out Trezor Suite and the Trezor, reconnected again and the Shib Token was showing under the ETH account. So I guess you have to have tokens in the wallet in order for it to appear.

thank you for your feedback.
This is actually Suite’s expected behavior so there is nothing to worry about.

No user would ever see this as an expected behavior. Why even go to the trouble of adding them if they don’t stay? Might as well remove that feature. I used it and saw that it worked, then when I came back it was gone. Or … why not make a persistent file like the labeling has? The latest Windows version is still 21.5.1, so technically, yes using the latest version.

Hi @MoonGravity, tokens do stay listed if you actually use them - if you posses(ed) some assets of desired token.
There is no point of adding the token if its balance is zero.

no i’m not the only one with this issue

Also, official trezor support on Reddit is saying this is a known issue. It’s frustrating to get conflicting answers like this.