Trezor Suite is unusable

Since I did the Trezor Suite update yesterday, it doesn’t work anymore. Today, when I opened it again I had two Hidden Wallets missing and the same Hidden Wallet was opened two times.
When I tried to enter the Passphrase I only got discovery errors.
I switched of my VPN and still it didn’t work. After that I tried resetting Trezor Suite, which also didn’t work. After that I even tried reinstalling the Suite and since then I can’t even open Suite anymore. Suite is just saying Checking passphrases wallet for balances & transactions. Doesn’t matter if device is connected or not it just doesn’t load further (For the last 3 hours)

I can access my funds and hidden wallets through the webinterface, but not Suite. This is the first time and the only thing that changed was the update from yesterday.

What should I do?

Yeah seems very trustworthy :thinking:. Because on Telegram they would obviously have more customer support than on the official support page.

For anyone else that is reading this. Don’t go on Telegram, it is a easy way to get scammed.

@Support, is it possible to ban this zao guy, because he is obviously trying to scam people.

I tried around a little bit more and now I finally can open Trezor Suite again and connect to my Hidden Wallet again. I had to eject the Wallets and reconnect to them again.

But it still is not working like how it did. Everytime I want to to do something I have to eject all Wallets and reconnect to them again or else I always get “This passphrase wallet is empty”. Also I sometimes get the following error: “Account discovery error: auth-confirm-cancel”.

If I find out more I will let you know.

Theres a reddit aswell. If you post a questionyou will immediately get innundated with spam and dms offering help - be careful out there.