Hello everyone! I am interested in this question. Is there an official Telegram group for Trezor user support? I am currently communicating with the Trezor Wallet Support Telegram group and I cannot understand whether this is an official group or scammers. They promise to help me and I do not know whether to believe them or not.
No, there is no support on Telegram.
You are communicating with scammers, cease any communication and never provide any details to them especially not your recovery seed.
Always keep your recovery seed safe.
If you need support, please create a ticket here in the chatbot: Support | Trezor Knowledge Base
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Thank you very much for your answer! I wanted to solve my problem. I have a Trezor one device and I haven’t logged into it for a long time. When connecting it now asks to update the firmware because mine is no longer supported. But when updating, you need to specify the seed phrases that I lost. Unfortunately, I only have the pin code and the device itself.