Transfer of btc from bitpanda to trezor

I transferred BTC from bitpanda to trezor to make a test.
I used the first address received. I saw trezor is always changing the BTC address. I find this annoying as apparently you can’t give an address to someone if they don’t transfer immediately.

On trezor I don’t see any transaction although i received the confirmation from bitpanda.
Can someone help to find the transfer in case an older address has been used?

yes, you can. Any address that Trezor gives you it stays active and you can reuse it as many times as you want. It is not recommended for security tho, that is why it is changing.

It can take some time, you can check here if it is pending: Trezor Bitcoin Explorer

I understood a transfer was immediate.
it is now 24H and I can’t see any confirmation of a transfer on the trezor suite.

it depends on what fee you send it with, higher the fee faster transfer.

You have to check with Bitpanda.

We are now 4 days later. 2 test transfers were made. None arrived on the account.

please open a ticket here and provide transaction IDs and other details (are you using passphrase?):

https://trezor.io/support/technical/

how can i open a ticket?? In the support tab there is not a lot of help.

here is the form: https://trezor.io/support/technical/issue/

your support is a disaster. No answer received after making complaints.
No transfer received after a week.

I don’t want to use this anymore.

responded to the ticket.

I sent an email. nothing is visible;