Transaction sent, but I can't see it in Trezor

Coins and transactions Transactions
1

Hi,

I made a BTC transaction last week and picked 6 sats / vByte fee. My transaction is stuck in the queue and I would like to bump the fee so it proceeds faster, but I don’t see this transaction in my Trezor at all. Although the funds were deducted.

Thank you

2

Hi @Hermesaum,

if you cannot see the transaction you mentioned in the transaction history, it means that you are most likely in a different wallet. Either you have a different recovery seed in your Trezor or you use a different passphrase.

There is a simple way how to verify you use the right recovery seed. Please check that the recovery seed stored in your Trezor device matches your recovery seed backup (the one you created when initialized your device for the first time). You can find instructions on how to perform this check here:

for Trezor Model One: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-one
for Trezor Model T: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-t

In case recovery seed in your device matches your recovery seed backup, the only way how to access a different wallet (with different addresses) is with a different passphrase.

Let us know whether the check of your recovery seed was successful.

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