I assume you are using Chrome as this browser uses WebUSB - API used for providing access to USB devices from web pages. That’s why you don’t have to use Trezor Bridge.
Not using Trezor Bridge can’t affect safety of your funds anyhow however it is recommended to ensure smooth communication.
Note: you can always check if your Bridge is running /and what version) using following link: http://127.0.0.1:21325/status/
Trezor Suite web version is definitely safe as long as you respect security best practices such as creating a bookmark so you won’t fall for phishing sites.
Hi @Soprano,
the only genuine domain is trezor.io. However, we definitely suggest using the desktop Trezor Suite application, as it protects you against phishing scammers the best.
Please download it from this source https://suite.trezor.io/
It is as simple as accessing the web wallet - you just connect Trezor to your computer, open the Trezor Suite application and follow the prompts.
I read somewhere that some wallets can only be seen on the desktop. Is there a danger that I may not see my finds if I switch from web suite to desktop suite? And if so, how do I avoid that? Thx.
@Soprano You will certainly not lose access to your coins if you switch to using the desktop Trezor Suite. Actually in Trezor Suite you can use more coins natively.
You may have been contacted by a scammer - Trezor team never sends DMs. Was there any link included in the message they sent you? Did anyone ask you for any sensitive information, such as your recovery seed?
Could you please share with me your Twitter account? If you don’t feel comfortable posting it publicly, you can send me a DM. We couldn’t find any message regarding this topic. Thanks!
Disclaimer: I’m not that tech savvy. I setup my wallet on the desktop app without going onto the web suite. the wallet on the web suite is not showing any balance. How do I sync the web suite to the app? What am I doing wrong?
Your coins aren’t in your wallet, Trezor is just a key to your wallet accounts on the blockchains.
Make sure you enable the same coins on Trezor suite for web that you have enabled in the desktop version. Then turn off Remember, if it’s enabled, so Suite may run a Discovery on the blockchains for your coins.
Also, make sure you have the latest version of Trezor Bridge installed on your computer when you use Trezor suite for web, if you don’t use the Chrome browser. The desktop version already include Bridge, therefore you don’t need to install Bridge if you only use the desktop version.
There’s no sync process between Trezor Suite for desktop and its web version. When you go to the web page and connect your Trezor, then login with PIN and Passphrase (if used), then your accounts should be displayed.