Simplestaking wallet is nightmare

once again the Simplestaking wallet is showing zero balance and shows that Tezos node is not responding but all other wallets works great. Trezor needs to do something about this is you offer support for this wallet. Is there a way to move my Tezos from this wallet using my private keys, not sure what to do and it is very frustrating. have tried contacting Simplestaking and they are nowhere to be found.Please help and Thank you

A post was merged into an existing topic: Simplestaking shows 0 balance