Ronin wallet missing after updating trezor

Hi,

I need your help guys, after I update my Trezor since I didn’t open it for quite some time it requires me to update, but after updating I notice I can’t access my ronin wallet anymore, then i notice that the number of address for trezor becomes 1k but out of that 1k I can’t find my ronin wallet address. I think after update the ronin wallet saved on trezor was erased and replace with new set of 1000 instead of it’s original 50.

Your expert opinion is much needed.

Hi @tonskie,

you see different addresses because you are in a different wallet. Either you have a different recovery seed stored in your Trezor or you use a different passphrase (or both).

You can check that the recovery seed stored in your Trezor device matches your recovery seed backup. You can find instructions on how to perform this check here:

for Trezor Model One: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-one
for Trezor Model T: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-t

In case recovery seed in your device matches your recovery seed backup, the only way how to access a different wallet (with different addresses) is with a different passphrase.

Hi @radekP

Thank you for your response, but my case is like before the update of Trezor the maximum ronin wallet is just 50, then after the upgrade/update it becomes 1k wallet but the existing ronin wallet is no longer can be found.

Did you check your recovery seed as mentioned in the previous post? If so and the recovery seed in your device matches your recovery seed backup, the only way to access a different wallet (with different addresses) is with a different passphrase.

If you did not use a passphrase before, make sure to leave the field for passphrase absolutely empty when exporting the public keys: