Refund of delayed ETH payment

To purchase a trezor wallet I tried to pay by ETH. I set to small gas price and transaction was pending. Later I raised the gas price, transaction was successful but it was too late. In the meantime the order details information appeared: “payment failed. Let’s try again. We weren’t able to process your payment. Please try again or choose another payment method.”
I would like get ETH back from Trezor. What can be done?

Hello, a good start would be contacting Trezor customer service, via the chat bubble on Problems of this nature are highly unlikely to be resolved on a public community forum.

Thank you. I will try.