Hi,
Same thing happened to me, I am 100% sure that the pin is correct. I opened my trezor one after a long time, and pin does not work I am at 500 sec of waiting time now.
I will try what others have said, i.e. Installing old suite.
Mannn this is wierd, it forced me to never buy trezor again.
Is this issue still not recognized by trezor team ?
Hi - As mentioned by @radekP it is possible to reset your PIN through the factory reset process. This is completely safe to perform so long as you have your wallet backup.
@AllieH52 Iām sorry to hear you are experiencing difficulties accessing your Trezor.
Please be aware that if the PIN you enter is incorrect the device will double the amount of time it takes check the PIN and unlock until you enter the correct PIN (at which point the delay counter resets to 1-2 seconds). If the PIN is incorrectly entered 16 times in a row the device will wipe your seed, and you will need to recover it using your wallet backup.
If you have checked you have the correct backup, but are unsure of the PIN you might want to go ahead and wipe the device now to reset the PIN.