No Shipping email 2 weeks after order


I placed my order 2 weeks ago and still not shipping email. I paid in crypto and have the invoice.

I cannot send email from the ordered email address, and ‘chatot hal’ is not working in my browser.

How can I speak to someone, or get chat to work, or something.

Thank You

Hi @frankybones,

I can see you have already opened a ticket with our support. Please, respond to the answer that you received so we can continue solving your inquiry.