No refund 2 weeks already

Sir @MichalZ kindly help me, it’s been two weeks already but i havent heard any update regarding my refund. nothing has been delivered to me despite im fully paid. kindly help me thanks in advance! ill provide the ticket id

Hi @Dennisjohn

I am sorry to read that.
Could you please provide the ticket ID so we could get back to you ASAP.
Thank you in advance.

this was provided thru email Ticket ID: 92460

Thank you, your ticked has been answered and issue resolved.
We apologize for inconveniences caused.