@ kolin and Pavel urgent question

Hello kolin,
I had urgent question about received trezor. The plastic bag was wrapped around 1 time and closed with scotch but on the inside it was open also not closed. With hand you can reach inside. I don’t know I trezor are compromised or still original. How can we check or resend? Send email to support got support ticket with info possible waiting time 20 days? Additional info. Delivery time was 3 days ago, no delivery. Yesterday no delivery but info they tried but nobody home, I was home nobody tried. Today I received.
Thanks for your help.
Mike

Hello pavel,
I had urgent question about received trezor. Parcel was opened. How can I resend?
Thanks for your help.
Mike

Hi @MaikeWhatson

Sorry to hear that. Thanks for submitting your ticket. Colleagues from logistic dept. will contact you by email ASAP.