I recently purchased a Trezor Model Safe 5. During the installation process, I successfully entered the 20 recovery words. However, when I reached the subsequent verification phase, I encountered an issue that prevented me from completing the setup.
The system prompts me with three letters, and I am required to identify the correct one. However, there is no indication of which word number I need to choose from the 20 recovery words. This makes it impossible for me to know which word to select, and I believe this is a bug in the system.
To resolve the issue, I interrupted the initialization process, performed a wipe of the device, and then restored it using the 20 words provided during the initialization. This allowed the device to become usable, but it was an inconvenient and time-consuming procedure.
I would appreciate any guidance or a fix to resolve this issue in a more straightforward manner.
If i try to upload a photo it says “you cannot embed media into a post”. In my opinion it’s because the language is set to Italian and there’s no space for the info.
Yes, sorry for the late reply. I can’t see the phrase “Select word 13 of 20”—maybe it’s a language issue (Italian). Can you confirm that this doesn’t affect the wallet’s functionality? I plan to use it for a large amount of BTC, but this makes me feel a bit uneasy.
