Issue when trying to buy crypto using Trezor suite- The confirmation page seems to be frozen

I was trying to buy some crypto using Trezor Suite. (ETH and BTC)
First I compare the offers.
Second I select the one I want, in my case, bank transfer
Third, I accept the message screen
Then I receive a “Confirm in Trezor” message that opens a popup, at the same time you have to confirm in your device, but the pop up screen never dissapear and you cannot continue the transaction.

Does anybody know what is happening? The application is updated and also the windows version. I use Chrome.

thanks for the feedback and support.

Hi @Elio

Please make sure that you have allowed popup windows.
Also, try using different browser (Firefox).