Hey buddy! Sorry for the slow reply! It’s currently being edited. Hope to have it on youtube in the next day or two. I’ll post it here when it’s done. Or you can subscribe to my youtube.
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Hi Im having issue same as you… I hope you could help me as well. Im not familiar with the words Ad blocker. Is there a YOutube video you can recommend?? PLEASE I NEED Help Guys!
Have you tried everything Pavel and MichalZ suggested in this thread?
Also, as I remember @Langly1087 said in his video that it’s important to use the Ronin Bridge when connecting to Ronin from Metamask. You could also try to contact Ronin support or Axie Infinity Discord if you’re stuck.
Are you able to log-in with a normal Ronin wallet axie infinity account?
Also, have you tried creating a new ronin trezor account and logging in with that?
If you’re able to do the two above things, then the issue would be isolated to some kind of bug with the Ronin Wallet.
im a positive on both choices given, although the issue is still there. its really frustrating as im a manager and cant pay my scholars. any solutions for this please?
When i created the ronin trezor accounts for my scholars, the metamask wallets synced to them i did not connect to trezor. in other words, ronin connected to trezor while the metamask connected to ronin is not connected to trezor. also i had passphrases and now i disabled it, it still doesnt work as well as placing it back On again.
Also i’ve tried again today hoping its just a lockdown of the account 24 hours but still not working ughhh… i cant even contact the Ronin wallet support. theres no way contacting them
Sure, you can try that but I don’t think it’ll change anything. Ronin wallets with Trezor is a minefield of possible problems, which the volum of support requests here, in the Trezor forums, shows. Frankly, it’s more likely that the issue is with Ronin than with Trezor.
However, if you do wipe and Recover your device, please make sure you have your private seed and any passphrase (if used) written down on beforehand. You should also do a Dry run Recovery first, to be sure you can do a real recovery later.
My friend,
I tried to recover my phrases in a second trezor luckily i have a spare. but still the issue is there, next i tried to wipe everything in the current trezor and still issue is there. i guess the issue is really with the Ronin wallet now. i dont know what to do anymore i tried everything. all my scholarship accounts are basically dead now. ughhh ronin/axie support not even responding. theres basically no way of fixing this anymore i guess? idk… im lost damn…
Don’t give up yet. Maybe someone else have tips you can try. @Langly1087, for instance. He’s the best authority on Ronin of our users. Or try Ronin support.
One thing I thought of now - are you sure you use the Ronin bridge from Metmask? Appearently this is important for Ronin accounts to work with Trezor.
Also watch these two videos, if you haven’t already:
ughhh… i cant even contact the Ronin wallet support. theres no way contacting them