I dont see my wallet address (MetaMask)

Hi @Tyler,

Information on how to connect Trezor to MetaMask can be found at https://trezor.io/learn/a/metamask-and-trezor

In case you can’t see the address with your funds in step “Select an account”, you connect a different wallet to MetaMask. Either you have a different recovery seed in your Trezor or you use a different passphrase.

Generally, when the same recovery seed is used and the same passphrase is entered, the same wallet (with the same set of addresses) is accessed. There is no exception, the public-key cryptography ensures it generates always the same result even when using different interfaces (such as Trezor Suite, MEW, MetaMask, Exodus…)

In case you have the right recovery seed (which is stored in your Trezor device), the passphrase is the only option how you can create a different wallet within this one recovery seed. Every passphrase creates a unique wallet then (1 unique passphrase = 1 wallet). Please remember that passphrase can be any word or any set of letters (in ASCII format and with 50 characters max), it is case sensitive, and empty space is also a valid character, please also think of a different keyboard layout you could have used.

There is a simple way how to verify you use the right recovery seed. Please check that the recovery seed stored in your Trezor device matches your recovery seed backup (the one you created when initialized your device for the first time). You can find instructions on how to perform this check here:

for Trezor Model One: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-one
for Trezor Model T: https://trezor.io/learn/a/test-recovery-seed-on-trezor-model-t

In case the recovery seed in your device matches your recovery seed backup, the only way how to access a different wallet (with different addresses) is with a different passphrase.

2 Likes

Dear Sirs, i have one hidden wallet working and interacting well, but when i try to create another wallet address (no matter if it is or not hidden) i can’t see the address on Metamask, when i try to add. I make a simple testing sending a few tokens for that address and the tokens apear, i can interact, but i can’t see in Trezor Suite Desktop or Web version. Can i import, how can i solve that isue because i need to transfer my main assets soon as i can, but im affraid to do that and lost the access…

tx a lot

Its working now. But i create addresses inside one hidden wallet. But for work inside Metamask we need to send some ETH to the main Ethereum address, when you do that all works well. Tx a lot.

1 Like

Hi, I have same issue I remove trezor account from MM, I remove bcoz my edge browser not supported everytime doing transaction was failed. I use firefox my old MM, My trezor doesn’t reflected. I wanna get back my trezor to MM to get my funds.I try the different ways to get back my trezor account to MM still can’t still find the solution.I feel my only hope is to import my trezor account using Private Key. I’m not a tech savvy this kind of situation stressfull, I can still view my funds via MM portfolio but I don’t how to move those funds. I try different way too to transfer the fund.

Hi @Mrbourne,

First, I would like to mention that by entering your seed into SW wallet, you would digitalize the seed and you would lose the main advantage of having HW wallet (the recovery seed will no longer be stored only offline in Trezor). This action can’t be recommended by us, please keep in mind that it is at your own risk.

Please, try to connect your Trezor to MetaMask again. Information on how to connect Trezor to MetaMask can be found at https://trezor.io/learn/a/metamask-and-trezor.
Can you see the desired ETH address with your funds in the step “Select an account”?

Hi,

I am having the same issue. My wallet is showing in my Metamask Portfolio, however it is not showing in my Metamask extension. And when I try to import my Trezor hardware wallet, the wallet I am trying to access is not shown in the list. I have never used a passphrase so I’m certain it’s not that. Any help would be greatly appreciated.