hola! a ver si alguien le a pasado, formatie mi pc hace mucho tiempo, después de un mes querí ver mi billetera Trezor, hago mi instalación de programa y al iniciar noto que es muy diferente al que tenia anteriormente. El problema empieza cuando busco mi billetera oculta en el nuevo programa y no me deja visualizarla por ningún lado. Intente reiniciando de fabrica el Trezor y puse mis clave semilla y aun singue sin aparecer…A alguien mas le a pasado? que se podría hacer ?? tenia fondos en esa billetera!! eso es lo mas triste.
Hello! I hope this has happened to anyone. I formatted my PC a long time ago. After a month I wanted to see my Trezor wallet. I installed the program and when I started it I noticed that it was very different from the one I had before. The problem starts when I look for my hidden wallet in the new program and it won’t let me see it anywhere. I tried resetting the Trezor to factory settings and I put in my seed keys and it still doesn’t appear… Has this happened to anyone else? What can I do? I had funds in that wallet!! That’s the saddest thing.
Hi @eshneyder,
If you later wish to access a passphrase-protected hidden wallet, you will need to navigate to the wallet switcher in the top left corner of Trezor Suite and click the + Passphrase button, then enter your passphrase in the input field or directly on your Trezor device:
More details about the passphrase feature are available in our article Standard and Passphrase wallets