HELP! BTC received but not showing in Transactions?

Coins and transactions
1

I sent an amount of BTC from crypto com to my Trezor suite.

The amount arrived in $

But it is not showing in Transactions

Only in Activity scroll down shows ‘Recieved’ but not ‘Successfully Confirmed’ like the other transactions.

I’m worried any help?

Many thanks
Robin

2

It’s my first day and I made 4 test transactions earlier today and all worked fine (low amounts)

Then my main transaction is not being confirmed - does it take longer for a bigger amount of BTC?

Appreciate any insights into this thanks!

3

UPDATE: The Transaction is now confirmed and shows in the Trezor Suite

It was the hours of waiting that got me and guess this is normal

all the best

1 Like
4

Hi @Gitano,

Thank you for the updates about the delay receiving your bitcoin to the account secured by your Trezor hardware device. I am glad to hear that everything resolved itself.

So you’re aware there is no scheduled time any Bitcoin block is confirmed at, so sometimes confirmation of any of your transactions could be delayed if 20 or 30+ minutes pass without a block being confirmed. This is completely normal, and is a part of ensuring the reliability of the network. You can observe this phenomenon for yourself occurring in the block history of any Bitcoin blockchain explorer.

While I don’t know the policies of any specific exchange, it’s also possible that the larger transaction may have required more strenuous checks than the smaller ones you made before they sent you the bitcoin.