Device not deetcted

I am installing a new Windows 10 PC where I installed Trezor Suite but the device isnt detected although I tried differente ports and cables.

I tried the web version without luck.

In device manager the Trezor interface appears “there is no compatible drivers for the device”

How can I solve the problem?

Best regards and thanks in advance

Hi @hmerovich,
try downloading the Zadig drivers, here is a tutorial to it: Zadig - Trezor Wiki
Have you tried connecting Trezor to another computer?