trezor support ticket info:
Please help me. I used the Changelly Exchange api in 2 of my Trezor wallets about 3 days ago (2 separate transactions) to convert BTC to USDT when the price began dropping. Realized my Trezor BTC wallets were not the correct receiving wallets & didn’t support USDT immediately after initiating transactions. They’re since completed, but now only a few cents is in each wallet. and I contacted Changelly support and they told me to contact Trezor support. I’ve had this BTC for 3 years and have been extremely careful, but after looking at the transaction via OMNI/BTC explorers, I believe my BTC may have been intercepted into a rogue wallet. This is all the savings I have and I’m freaking out.
Please help me if you have any info re: next steps, if there even are any.
I have already submitted a trezor support ticket (details at top).
I have the two original transaction numbers but unsure if ok to post here(?)
If I can I will post #s in reply here.
Thanks for any insight anyone can offer.