I bought a Trezor Safe 3 today, I sent some Cardano from yoroi to the address I got in my Trezor Suite, 30 minutes after I got a bit worried that I don’t see my coins in Trezor Suite, so I add Trezor wallet to Yoroi and voila, the funds are there, but still zero in Trezor Suite.
In trezor suite I see the correct address, where the funds were sent, also correct staking address, I see on the cardanoscan that the transaction was completed, I see it in the Trezor in Yoroi, but for some reason the Suite is not able to display it.
I got the same issue dude
I just sent some cardano from binance to my trezor wallet and it’s still 0 in balance, I can’t see it on my trezor app and I’m sure everything is correct, address and network, so I’m not sure why, I wish it’s just a glitch or something like that as I’m new to this and I’m so confused rn
I got exactly the same issue! Bought safe 3, sent ADA from Coinbase and still not visible in Trezor suite some 3 hours later. Others like XRP and Bitcoin sent were visible in minutes. Checked the transaction was completed fine on cardanoscan too, but still not visible.
Having the same issue. Confirmed my balance is reflecting on cardanoscan. Seeing a zero balance on trezor suite and no transaction history. I have used this address before with no issues.
I have the same issues. I sent ADA from Coinbase to Suite 3 and none had showed up after 12 hours. Everything has been completed and certified on the chain. This is not cool… Curious if yours are fixed. I sent Trezor support a ticket to see how they will respond.
curious if you see it in the wallet, can you transfer them out? If so, I will do the same and leave Trezor
I’ve tried it now and the answer is no. I never used Trezor wallet from yoroi, but I’d expect to get a prompt on the device to confirm the transaction when I try to send some funds, but I get error from yoroi: “Transaction cannot be done due to technical reasons”
AdaMnemonicSendStore::signAndBroadcast error: {
“id”: “api.errors.sendTransactionApiError”,
“defaultMessage”: “!!!Error received from server while sending tx.”,
“values”: {}
}
I gues its related to this
https:// github .com/trezor/trezor-suite/issues/16204
I’ve also just contacted trezor support, let’s see what they have to say about it, I mean it’s been about 12 hours now and the issue still not fixed, that’s terrible
Ive put up a github issue, their backend is stuck on certain block, so the funds are in the correct place, but Trezor backend is not yet on the same block
https:// github .com/trezor/trezor-suite/issues/16523
Also beware of the scammers, immidiatelly I got a fake support site, that asked me to connect my wallet. Don’t connect your wallet to unknown site, don’t share your seed. Take care!
Or course dude I know that and I used the official trezor website, thanks man, I hope the issue gets solved as this is so frustrating
Problem fixed now, it works perfectly fine and it’s showing funds, about you guys ???
Yes, came here to say the same. Looks ok now, can send and receive ADA.
We recently experienced a temporary issue with our backend services that retrieve balances, which may have caused some glitches when viewing your funds. This issue has been addressed, and everything should be working as expected now. Thank you for your patience, and rest assured your funds were always safe.
Well Yes it’s back to working normal but somehow I can’t send my cardano yet, the receive button appears in the cardano wallet but there is no send button, u got the same ?
Also cardano price is not updating in the trezor app and also the 24h change in price
Hiii
Ive just sent some cardano from binance to my trezor wallet through the cardano network
It’s been about an hour and I got the transfer complete notification on binance and the email confirmation with my wallet and transaction id, I’m sure everything is correct, the wallet and the network, I’ve made sure a 1000 times, everything is right
I’ve sent some doge early today and it worked perfectly
Is this ok ??? Or is there something wrong with trezor and cardano now ?? I’m so confused, please help guys, I can provide more info if needed, wallet or transaction id
Thanks
Issue fixed, it was a trezor back end problem, thanks, topic to close
We recently experienced a temporary issue with our backend services that retrieve balances, which may have caused some glitches when viewing your funds. This issue has been addressed, and everything should be working as expected now. Thank you for your patience, and rest assured your funds were always safe.
Ok I get it my funds are back to normal, everything works fine just one last issue, I can’t seem to find the send button on my cardano wallet, there is only the receive button, but no send, can’t I send it or what ???
Also the cardano price is not updating in the trezor app and also the 24h change in price