Hi. Relative newbie here. I had some MATIC on FTX and requested a withdrawal. FTX asked for an ERC20 address and I provided what my Trezor said it was. I never received the MATIC and opened up a support ticket with FTX and they told me this:
*This withdrawal was sent on the Polygon network which is why it is not showing.If you are able to access the Polygon account on the device & the address is the same as your ETH address, the funds will show. * This is because Polygon is an EVM (ethereum virtual machine) blockchain and can use the same address for both. If this is the case, the funds will be in your Polygon account.
What next steps must I take with my Trezor to grab this MATIC off of the Polygon network?
Your tokens are actually already on your Trezor (precisely they are on blockchain address that is derived from private key stored securely offline on your device), you just can’t access them (thus manage operations with them) using Trezor Suite.
That’s why another interface (such as MetaMask, MEW or MyCrypto) has to be used.
So what you want to do with them (hodl, transfer, trade) is entirely up to you
So before I saw your response I connected my Trezor, went into Metamask, and tried to “send” the Matic from Metamask address to my Trezor address. Looks like this request was accepted and now Metamask is telling me that the transaction is “pending”. Sound right?
So the transaction where I sent from Metamask to my Trezor completed. What I think I learned from that is that was pointless. I sent it from my Trezor to my trezor and it went on a ride though a blockchain. Agree?
And just for fun, I sent a few MATIC via Metamask to my Coinbase Pro account. When I did the Coinbase Pro deposit, the interface was clear and said “only send ERC20 tokens, if you sent MATIC tokens your funds will be lost forever”. I agreed to that and told Metamask to send 7 MATIC to the Coinbase Pro ERC20 address. Metamask tells me the transaction was confirmed (almost instantly). That was about 90 mins ago. I went to my coinbase PRO account and these 7 MATIC have not hit my Polygon portfolio. I am beginning to think they never will. Did I just end 7 MATIC into the Crypto bit bucket because these were not ERC20 tokens?
Trezor suite doesn’t “speak MATIC language” and you can’t interact with these non-ERC20 MATIC tokens sitting on the Trezor. That’s why Metamask is needed.
Metamask speaks the native MATIC language and can interact with the non-ERC MATIC tokens sitting on the Trezor and Metamask can also interact with the MATIC network.
Coinbase did warn me that if I sent non-ERC20 MATIC tokens that they would be lost forever. I guess I thought that if they were sitting in the Trezor that they had to be ERC20 MATIC tokens. I was wrong.
So this lesson cost me 7 MATIC. Glad I performed this test and learned this very confusing lesson.
Thanks for the support and hopefully this thread will prevent others from making this mistake.
I have the same problem, now I have learned that I can find them on MetaMask, but it is not clear to me whether I can send them from Metamask to my Trezor, will they automatically change from MATIC to ERC20?