Buying Trezor One in India

I need to buy Trezor One in India. Your site says EVYUNE is one the resellers in India. EVYUNE has Trezor one available in stock. However, EVYUNE has no customer support. If I face any issue with the product (like damaged product received, unsealed product), what will I be doing? I had emailed EVYUNE weeks back but they have not replied yet.

Hi @AKGupta34471718 Any hadware issues and replacements are responsibility of a reseller,

there are two resellers in India: https://trezor.io/resellers/

I have to order Trezor One in India. If I buy it through the official Trezor website and use UPS as shipping method, who pays the custom duty?