BTCscan shows a lower balance then TrezorSuite

The BTC wallet address in my trezor suite has a balance. However the btcscan shows a lower balance of this address. The scan shows a send, which I have not done.

I just send btc to my trezor wallet address and the transfer has not been received. Which is not normal looking at the previous transactions.

What can go wrong?

The latest receipt is there.

Only matter is the mismatch of the balance at this specific address. Please let me know how this can happen and if something is wrong.

The receipt is pending still

Hi @DJane,

maybe you just set the fee too low, so you need to wait a bit longer.

The balance mismatch on the blockchain I mean

@DJane This is probably a “Change Address” situation, which means in bitcoin terminology that bitcoins were sent but not completely spent from the specific address.

To explain it simply, Bitcoin transactions work similarly to making a cash purchase in a store. For instance, if you buy a product for 4 dollars and hand over a 5-dollar bill, the cashier takes the bill, keeps 4 dollars for the purchase, and returns 1 dollar to you. Similarly, in Bitcoin transactions, the entire amount from a specific address is initially used. Part of this amount is sent to the recipient, and the remainder, known as the ‘change’, is returned to your Bitcoin account from which you sent your funds.

This ‘change’ goes to a newly generated address, known as a ‘change address’. More information about change addresses can be found here: Change addresses and Trezor hardware wallets
and also in this video on UTXO: https://youtu.be/YV4vVryXD4w?si=UKCQB8B1cXdqBaqw

For privacy reasons, a new change address is always generated, but it still belongs to the same Bitcoin account under your control.

The address is not visible in Trezor wallet because we want to keep the simplicity of our product, but the balance is correct.

Currently, balances on change addresses can be displayed via the coin control feature, change addresses are marked with the following symbol: