BTC withdrawal from Exchange doesn't show in my Trezor

I withdrew BTCs from Karken using the address I copied from Trezor suite for the BTC. However, it does not show received in my Trezor. I’ve done withdrawals in the past and this is the first time this has happened. I used BitWise and it shows 0.01843 BTC received 2022-08-03 05:14:28 for the address copied from Trezor but I don’t see it received in my Trezor Suite. Not sure what is going on. What do I need to do to have the BTC transaction show in Trezor?

Hi @reyd,

we have just answered the ticket that you opened in our support system. Let’s continue to solve your inquiry there.

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