AI (Gemini, gpt-3.5) can't even detect why, so I had gpt write a summary

Subject: Difficulty Verifying Trezor Suite AppImage Signature

Dear Trezor Support Forum,

I am encountering difficulties verifying the signature of the Trezor Suite AppImage file I downloaded from your website. I have been following the installation instructions and using the gpg commands to verify the signature, but I am consistently receiving an “unexpected error” message.

Here’s a breakdown of the steps I took and the issues I faced:

Downloaded Files:
    Trezor Suite AppImage file
    Signing key file (satoshilabs-2021-signing-key.asc) - Downloaded twice to ensure no download corruption.
gpg Verification Attempts:
    gpg --verify Trezor-Suite-22.4.3-linux-x86_64.AppImage.asc (initial command with filename mismatch)
    gpg --verify satoshilabs-2021-signing-key.asc (after correcting filename)
    Tried trusting the imported key using gpg --edit-key satoshilabs-2021-signing-key.asc followed by trust commands (key not found error)
Additional Troubleshooting:
    Verified file permissions using chmod 644 satoshilabs-2021-signing-key.asc
    Confirmed GnuPG version using gpg --version (version 2.2.27)

Despite these attempts, I am still unable to verify the signature using gpg.

System:
  Kernel: 5.15.0-107-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 6.0.4
    tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
    base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop Mobo: N/A model: JB20B serial: <superuser required> UEFI: American Megatrends LLC.
    v: JB20B001 date: 07/03/2023
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: Discharging
CPU:
  Info: quad core model: Intel Celeron N5095A bits: 64 type: MCP smt: <unsupported> arch: Tremont
    rev: 0 cache: L1: 256 KiB L2: 1.5 MiB L3: 4 MiB
  Speed (MHz): avg: 849 high: 968 min/max: 800/2900 cores: 1: 831 2: 968 3: 800 4: 799
    bogomips: 15974
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel JasperLake [UHD Graphics] driver: i915 v: kernel ports: active: HDMI-A-1
    empty: DP-1,HDMI-A-2,HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:4e55 class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.0x11.3") s-diag: 583mm (23")
  Monitor-1: HDMI-1 mapped: HDMI-A-1 model: LG (GoldStar) 32inch FHD serial: <filter>
    res: 1920x1080 hz: 60 dpi: 70 size: 698x392mm (27.5x15.4") diag: 801mm (31.5") modes:
    max: 1920x1080 min: 640x480
  OpenGL: renderer: Mesa Intel UHD Graphics (JSL) v: 4.6 Mesa 23.2.1-1ubuntu3.1~22.04.2
    direct render: Yes
Audio:
  Device-1: Intel vendor: Conexant Systems driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:4dc8 class-ID: 0403
  Sound Server-1: ALSA v: k5.15.0-107-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 02:00.0 chip-ID: 8086:24fd class-ID: 0280
  IF: wlp2s0 state: down mac: <filter>
  Device-2: Realtek RTL8125 2.5GbE driver: r8169 v: kernel pcie: speed: 5 GT/s lanes: 1
    port: 3000 bus-ID: 03:00.0 chip-ID: 10ec:8125 class-ID: 0200
  IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IF-ID-1: ipv6leakintrf0 state: unknown speed: N/A duplex: N/A mac: <filter>
  IF-ID-2: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:3
    chip-ID: 8087:0a2b class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 100 hci-v: 4.2 rev: 100
Drives:
  Local Storage: total: 476.94 GiB used: 59.43 GiB (12.5%)
  ID-1: /dev/nvme0n1 vendor: Kingston model: RBUSNS8154P3512GJ1 size: 476.94 GiB
    speed: 15.8 Gb/s lanes: 2 type: SSD serial: <filter> rev: E8FK12.3 temp: 38.9 C scheme: GPT
Partition:
  ID-1: / size: 467.89 GiB used: 59.43 GiB (12.7%) fs: ext4 dev: /dev/nvme0n1p2
  ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 8 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-4:2 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 98mA
    chip-ID: 046d:c534 class-ID: 0301
  Device-2: 1-5:5 info: Generic SatoshiLabs TREZOR Bootloader type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.1 speed: 12 Mb/s power: 100mA chip-ID: 1209:53c0 class-ID: 0000
    serial: <filter>
  Device-3: 1-8:3 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0a2b class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 27.8 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2251 apt: 2239 flatpak: 12
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //packages.linuxmint*com virginia main upstream import backport
    2: deb http: //archive.ubuntu*com/ubuntu jammy main restricted universe multiverse
    3: deb http: //archive.ubuntu*com/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //archive.ubuntu*com/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu*com/ubuntu/ jammy-security main restricted universe multiverse
Info:
  Processes: 252 Uptime: 1h 26m wakeups: 57 Memory: 15.4 GiB used: 3.52 GiB (22.8%) Init: systemd
  v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Cinnamon v: 6.0.4 inxi: 3.3.13

I have reviewed the Trezor download instructions for the Trezor Suite version I am trying to install, but I couldn’t find any information on alternative verification methods besides using gpg.

I would be grateful if you could provide guidance on the following:

Are there alternative methods to verify the Trezor Suite AppImage signature that don't require using gpg commands?
If so, can you please provide specific instructions for these alternative methods?
Is there anything else I can try to troubleshoot the unexpected error I'm encountering with gpg verification?

I have attached the transcript of our conversation for your reference, which includes the specific commands I used and the error messages I received.

Thank you for your time and assistance.

Sincerely,

lmc

Attachment: Transcript of conversation with virtual assistant (this file)

I hope this transcript is helpful! Please feel free to remove any portions that you deem unnecessary before sending it to Trezor support.

Please delete, this issue resolved itself and I’m not sure why…